About

ZenTech Support is a client-focused custom developer of Content Management Systems. Virtual Tech Assistance organically lends itself as additional service offerings.

ZenTech Support is mindful of Search Engine Optimization as an integral component of Content Systems. ZenTech Support also embraces a holistic approach to Inbound Marketing.  Under Elna Leonardo’s leadership, the Company is in sync with human-friendly & sensitive ways of marketing, & steers away from the interruptive nature of traditional tactics. Companies essentially engage ZenTech Support to mobilize & breathe life into their Online Marketing efforts. Specialized services are designed to enhance Brand awareness, as well as drive customer engagement, as well as traffic & business results.

ZenTech Support enjoys serving as the technical implementer of strategic initiatives paving the way for clients to achieve digital success. Reflections of the clientele base include Entrepreneurs, Authors, Brands, Businesses, Nonprofit Organizations, Health-oriented Companies, & Restaurants.

Partners

ZenTech Support extends its service reach through collaborative alliances.

Content Management Systems Development

Content Management Systems

  • WordPress, SquareSpace, Wix, & Strikingly
  • Installation, Customization, & Maintenance
  • Equip with eCommerce Capabilities
  • Tutorials & User Manuals

Search Engine Optimization (SEO)

  • Enhance Website Visibility
  • Tools: Google Search Console & Analytics

Inbound Marketing

  • Implementation of the HubSpot Inbound Methodology & human-friendly online marketing strategies
  • Focuses on creating & sharing quality content that attracts customers towards your online business product or service

Identity, Mission & Goals

Whether products or services are offered, we help you define or refine your Brand Identity, as well as your Mission & Goals. As you move forward, authentic expression is key to realizing your goals.

Buyer Personas

Based on research, we assist you in identifying varying personas of your ideal customers. This information guides you to tailor & optimize customer-centric ways of creating & sharing Content that lives on your Website, as well as relevant Social Media Channels.

Inbound Strategies

We will then provide you with best-practice strategic recommendations that are in alignment with your Brand Identity, Mission & Goals, & most importantly who you are trying to attract & target as customers.

Virtual Tech Assistance

eMail Marketing

  • eMail Marketing Service Set Up
  • Newsletter Design
  • Mailing List Import & Maintenance
  • Software: MailChimp, Constant Contact, Emma, & Mad Mimi

Graphic Design

  • Social Media Covers, Headers, Profile Pictures, Backgrounds, & Branded Content
  • Business Cards, Brochures, Flyers, Signs, & Posters
  • Software: Photoshop, Illustrator, & GIMP (GNU Image Manipulation Program)

Apple & PC Support

  • Maintenance & Troubleshooting
  • Platforms (e.g., Desktop, Laptop, & Mobile Device)
  • Operating Systems (i.e., Mac, Windows, iOS, & Android)

Web Hosting & Domain Names

  • Set Up Web Hosting & cPanel Accounts
  • Facilitate Domain Name Registrations & Transfers
  • Configure eMail Addresses
  • Create FTP (File Transfer Protocol) Accounts
  • Providers: GoDaddy, Namecheap, Network Solutions, HostGator, & BlueHost
  • eMail Clients: Outlook, Thunderbird, & Mac Mail

Cloud Services

  • Install & Set Up Cloud-Based Office Systems
  • Platforms (e.g., Desktop, Laptop, & Mobile Device)
  • Operating Systems (i.e., Mac, Windows, & iOS)
  • Platform: iCloud & Office365

Secure Password Management

  • Set up Secure Cloud-Based Password Management Tools
  • All Platforms (e.g., Desktop, Laptop, & Mobile Device)
  • All Operating Systems (i.e., Mac, Windows, iOS, & Android)
  • Software: 1Password

Videography

  • HD Filming
  • Video Editing, Conversion & Compression
  • Software: iMovie & Final Cut Pro X

Project Management

  • Project Management Software: Basecamp & Asana
  • Self-Publishing Lifecycle Phases: ISBN & Copyright Registration, Content & Copy Editing, Cover Design (Front, Back & Spine), Interior Layout Design & Formatting (Print, Kindle & ePub), Proofreading, & Distribution (Print-On-Demand & eBook)
  • Print-on-Demand: Lightning Source, IngramSpark & Amazon CreateSpace
  • eBook: IngramSpark, Kindle Direct Publishing (KDP) & Nook Press

Testimonials

  • I have loved working with Elna as you very seldom encounter people who do a job as well as she does. For me, it has been an absolute thrill working with her as I admire her attention to detail and penchant for absolute perfection. Perfectionism is a disease more people ought to suffer from.

    Robert Cohn, Consultant & Author

  • I cannot tell you how grateful I am for Elna’s help. She is so easy to work with & efficient. I appreciate her help in bringing my site to a higher level.

    Wendy Stretten, Female Spiritual Warrior

  • Elna is so good. This is the way the world deserves to be served! I used to beg for help…took days to weeks. I appreciate Elna for the person she is & work that she does.

    Dr. Jeffrey Ptak, Ptak Family Chiropractic

  • We are receiving rave reviews of the web site. People love it!

    Gloria Spivak, It's A Wrap